A Major Reservation Service Keeps a ‘No Show’ Blacklist

Via Claporte/Getty Images/iStockphoto

Via Claporte/Getty Images/iStockphoto

It’s no secret that, in this business of razor-thin margins, no-show diners can easily hurt a restaurant’s bottom line. Some chefs and restaurateurs have taken to publicly complaining about the issue; many more choose to charge a fee for diners who make a reservation, but don’t show up for their black-bass crudo. One Australian reservation service, however, has gone nuclear on no-shows, and created a blacklist that allows owners to bar diners who fail to cancel reservations for as long as a year.

Read on at Grub Street.

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