The way of the future?
The restaurant, Eatsa, the first in a chain with national ambitions, is almost fully automated. There are no waiters or even an order taker behind a counter. There is no counter. There are unseen people helping to prepare the food, but there are plans to fully automate that process, too, if it can be done less expensively than employing people.
For optimists, it’s a way to make restaurant-going more efficient and less expensive. For pessimists, it’s the latest example of how machines are stealing people’s jobs. Either way, it’s like heaven for misanthropes, or those who are in too much of a hurry to chat with a server.
Read the rest of the article with The New York Times.